Orders will be shipped in 5 business days.

We sell B2B only. In most states, a signed sales tax exemption form is required to purchase.

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About us

Shipping Policies

REAL Shipping Rates

Due to our shipping volume we have negotiated some of the best rates in the industry for FedEx, UPS, and truck deliveries. We also ship USPS when it is less expensive. You pay the REAL shipping costs for your specific merchandise combination shipped from our building to yours.

Shipping Averages

We know it can be scary placing an order when you don't know what the shipping costs will be. So we are listing some averages below. Disclaimer: These are only averages to give you a rough idea of what your cost might be. They are not guaranteed. Product combination, distance from our warehouse in Berea, OH, and size of the order will change these numbers. Also, these averages are for commercial deliveries only, deliveries to residential addresses will be higher.

  • Corsage supplies (Fitz Design bracelets and ribbon) - generally 5% to 10% of merchandise total, but may at times be more.
  • Silks- generally 10% to 20% of the merchandise total but may at times be more.
  • Baskets -  generally 15% to 35%  of the merchandise total but may at times be more.
  • Glass and Ceramics - generally 20% to 40% of the merchandise but may at times be more.
        Please Note: We have seen residential deliveries of ceramics and glass, going a far distance, have shipping rates extremely high! We strongly recommend that those wishing to purchase ceramics, especially if far from Ohio, find a commercial address to deliver to and order at least $200!

Free Shipping?

Sometimes people ask if we offer free shipping. Please remember that free shipping is generally offered with adjusted prices in the retail industry. The pricing structure of the wholesale floral industry is not set so as to offer free shipping. We could raise our prices so that we could offer it, but that would break our REAL Pricing rule. Remember, there is no such thing as a free lunch!

Shipping Estimates

To give you the best rates, we do not estimate shipping. Once your order is pulled and packed, the best REAL shipping rate will be calculated for you. If you request it, we are happy to call you with the final total including shipping.

Commercial/Residential Deliveries

We recommend that you provide us with a commercial delivery address. FedEx, UPS, and commercial truck lines charge additional fees for residential deliveries. Please note, that the commercial/residential classification is set by the shipping service, not us. If anyone currently does, or could, live on the premises (such as in the case of a floral shop with an apartment above it), the shipping services will not consider it a commercial address.

USPS Orders

We are happy to ship via the US Postal Service, but you must allow an extra day for the package to be picked up. For same-day USPS shipping, there is an extra $23 handling charge.

Where do we ship?

  • Standard Shipping: All U.S. states and properties, such as Guam or Puerto Rico, and US Naval Bases
  • Special Shipping: The Caribbean, Mexico, Central America, Bermuda, and other countries are generally best made through a freight forwarder in the U.S. Contact us for special arrangements to these areas or other countries.

Overnight Delivery

Overnight Delivery is possible for FedEx, UPS, or USPS. However, please note that when you ship something overnight or second day you are buying a plane ticket for the box which can cost hundreds of dollars per box, depending on the size of the package.

Valid Delivery Address

Customer must provide an absolutely valid delivery address where someone can receive the merchandise from 8:00 AM – 5:00 PM. Customer is responsible for redelivery charges if redelivery is required and address correction charges if there is any discrepancy. Enter your address carefully!

Refused Shipments

The customer is still responsible for shipping both ways as the delivery company will charge us freight not only to the delivery address but also back to our warehouse, if no one is able to accept the delivery. Be sure that someone will be on hand to accept the delivery!